Privacy and Personal Data Protection Policy
The Privacy Policy of the users of this page describes the process of collecting the personal data of the users of the website/customers of the e-shop, mariamagdalene.gr, the use of these data and the terms of use of this website.
The customer is deemed to have unconditionally and fully accepted these Terms of Use and the Privacy Policy, as they apply from time to time, in each case of using the services of the e-shop.
Introduction
This Privacy Policy has been created in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data.
The issue of protecting your personal data is a very serious matter for us and is treated as a top priority. This policy applies to all of you who purchase and use products over the phone or via our email. With this information on data protection, we wish to emphasise our commitment to handling your personal data in a secure and reliable manner and to clarify how we use our customers' personal data. We comply with the provisions of data protection legislation.
Collection of Personal Data
Your personal data is collected by us, exclusively and only in the context of conducting transactions with the mariamagdalene.gr website, when you visit mariamagdalene.gr, when you register on mariamagdalene.gr, or log in to an existing customer account, or when you order products on mariamagdalene. gr, as well as in the context of our communication with you to complete your orders, invoice you, facilitate deliveries, generally fulfill your orders, service your requests, and send you informational messages in connection with our products and services. All your personal data collected through the special online form of mariamagdalene.gr, are absolutely necessary for the performance of the above services on our part and are subject to your full and unconditional consent / consent, which is provided by sending your personal data to us.
Our online store collects only those personal data that are absolutely necessary for the safe handling and execution of our customers' orders and that our customers themselves voluntarily disclose to us.
In particular, when you visit our online store, we ask you to provide us with certain information about you.
This information may include: a) name b) surname c) address d) telephone (mobile or landline) e) email address and other contact details. This data is collected when a product is purchased from our store, primarily in order to properly execute our customers' transactions with mariamagdalene.gr, but also in general to record our customers' requirements regarding the products of our online store and to measure the traffic of our website.
If you choose to pay by card, your credit card details are completely safe, as they are encrypted and we need them to make the payments, any refunds and avoid possible cases of fraud, always in cooperation with the Cybercrime Unit.
In case of a telephone order, you will also be asked for your e-mail address and/or mobile phone number, the provision of which implies your consent to the keeping of your personal data by us for the purposes mentioned here.
The online store mariamagdalene.gr will send an informative message with details about the dispatch of your order, to monitor it until its receipt.
Purpose of the Processing of Personal Data
Your personal data are collected by us exclusively and only in the context of conducting transactions with the individual business behind mariamagdalene.gr and our communication with you, for the completion of your orders, your invoicing, the facilitation of deliveries, the generally smooth execution of our contractual obligations, the servicing of your requests, as well as the sending of any informative messages in relation to our products and services through our email/newsletter. All your personal data collected through the special form of mariamagdalene.gr are absolutely necessary for the performance of the above services on our part and are subject to your full and unconditional consent/consent which is provided by providing your personal data to us.
We save and process your data when you contact us, by phone or email, or when you want to send us information in some other way and therefore transmit your data to us for this purpose.
In addition, we save and process personal data and technical information to the extent necessary to prevent or prosecute abuse or other illegal behaviour on our website, e.g. to maintain data security in the case of attacks against the IT systems we use. Finally, we store and use your data to the extent that we are legally obliged to do so, such as in view of an official directive or a judicial or other decision by the authorities, and to safeguard our rights and claims, as well as for legal defence.
The mariamagdalene.gr does not disclose to any third party any personal data of customers/users of its website without their prior express consent.
Your Rights
The existence of the right of information, access, erasure, opposition, purpose limitation and portability, in accordance with Articles 12-22 of the General Data Protection Regulation and applicable national legislation, is hereby notified. Thus, you now have in a direct and clear manner the possibility to exercise the following rights:
Access and Information
You have the right to obtain information about what specific data we have collected, for what purpose we have collected it and for how long we will keep it.
Correction
You have the right to ask us to correct any inaccurate information about you or even to provide additional information about you.
Restriction and opposition to processing
To the extent that we will use data for a purpose which, according to legal provisions, requires your consent, we will always ask you for your explicit permission and link the permission you grant in accordance with data protection provisions. The permission granted once may be revoked at any time, with effect for the future and/or you may object to future uses of your data for advertising, market research and opinion purposes.
Portability
You have the right to ask us to transfer your personal data to another organisation on your behalf, in a structured, commonly used and machine-readable format, without hindrance from us and without prejudice to the confidentiality obligations to which you are subject.
Deletion ("right to be forgotten")
Finally, you have at any time and at your sole discretion the right to request in writing that we delete your personal data when they are no longer necessary in relation to the purpose for which they were collected, if you wish to withdraw your consent to their processing and if your data are processed unlawfully, in breach of the Personal Data Protection Regulation, in accordance with the specific provisions of Art. 17 of Regulation (EU) 2016/679.
If you wish to exercise these rights, please contact us:
- By sending an e-mail to info@mariamagdalene.gr
Make sure you attach all the necessary documents with your application. Your request will be processed within 30 days from the date of receipt of the application, however, this may be extended up to two months when a request is complex or numerous.
Note: Please note that the submission of the request is free of charge.
If you have a question or wish to exercise the above rights, you can send an email to info@mariamagdalene.gr.
How long we keep your personal data
We will keep your personal data for as long as you are a user or customer of mariamagdalene.gr. If you choose not to be our user or customer or to delete your data, you can ask us at info@mariamagdalene.gr to delete the information we have about you.
If there is a necessary reason to keep your data (e.g.: your credit balance, any refunds, etc.) or to prevent any fraud attempts or to ensure proper compliance with our Terms of Use, we may keep some parts of your information, even if you have closed or deleted your account.
In addition, we do not keep personal information in an identifiable form for longer than necessary. Finally, we will retain your data for as long as we have your active consent, for the reasons given.
Security measures
mariamagdalene.gr uses technical and organizational security measures to protect your personal information from loss, destruction and any unauthorized access by third parties.
To ensure the security and confidentiality of the Personal Data we collect electronically, we use data networks that are protected by, among other things, a standard firewall and password protection. In processing your Personal Data, we take measures reasonably designed to protect such information from loss, misuse, unauthorized access, disclosure, alteration or destruction and other unlawful forms of processing.
Under no circumstances will we sell any of your personal information to a third party - including your name, address, email or phone number. We want to earn and keep your trust and believe this statement is absolutely essential to help us achieve this.
What we do is share data with the following categories of companies as a necessary condition for us to offer our products to you:
Companies related to the transport and delivery of products to you and to postal service providers, as defined by the placement of your order, as well as logistics companies and transport companies.
For the payment of the products to the payment service providers that you specify when placing the order. In the case of payment by credit card or in the case of payment by electronic bank deposit, this is carried out and processed by the respective Bank. During the payment process, we do not record or store payment information during this transaction, such as credit card numbers or other banking or other data. You provide this information directly to the respective payment service provider, exclusively.
Professional service providers, such as marketing services, advertising services and support, optimization and web hosting companies that help us run our store online and keep you informed about new products and services.
Payment Control Services, Cybercrime, Consumer Protection Services and e-Fraud Prevention Services, so that we can help in cases of malicious use.
Companies you have approved yourself, such as social media pages (if you choose to link your account with us).
In the above context, we may offer third parties encrypted and anonymous information and usage statistics about our customers, which before we do, we will ensure that they do not identify you.
Social media
We use social media such as Facebook, Google, YouTube, Instragram and Pinterest. In this way data can be retrieved. If you are logged into one of these, the network may match your visit to the site with your user account. If you are a user of a social network, with the applicable Terms of Use and the corresponding Privacy Policy, and you do not want the data retrieved from your visit to our websites to be combined, you must first log out of your social network before logging in to them.
Cookies
We use cookies when you visit our website. There are four main types of cookies - and here we show you how and why we use them.
(1) Cookies to ensure the use of the site - these cookies allow you to navigate our site and use our functionalities.
(2) Cookies that measure browsing statistics - these cookies allow us to measure and analyse how our users use our site so that we can improve both its functionality and your shopping experience.
(3) User preference cookies when you browse - these cookies will remember your preferences (which products you have viewed) so that we can make your browsing experience as good as possible and, most importantly, more personal.
(4) Targeting or advertising cookies - these cookies are used to show ads that are as close as possible to your preferences - but not only. Through them, we ensure that we don't show you ads all the time, but we can limit the number of times you see them so that we both don't bore you and have more effective campaigns.
By using our site, you agree that we may place such cookies on your device and access them when you visit us again in the future. If you want to delete these cookies that are on your computer, you can do so very simply by going to the "help" section of your browser and following the instructions. Please keep in mind that if you delete or disable the cookies you receive, your browsing experience may be affected and you may not be able to take advantage of the full features of our site, and ultimately miss out on the complete mariamagdalene.gr user experience that we are very proud to offer our customers.
Google Analytics
Google Analytics uses so-called "cookies", which are text files stored on your computer, to help the website analyse how the user uses it. The information extracted by the cookie about your use of the website in general will be transmitted to and stored by Google on servers in the USA. Your IP address will be truncated by Google, but only within EU Member States or other contracting parties to the Agreement on the European Economic Community. Only in exceptional circumstances is the full IP address sent and shortened by Google servers in the USA. On behalf of the website provider, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google does not associate the IP address transmitted by your browser with any other data it holds. You may refuse the use of cookies by selecting the appropriate settings in your browser. You can further prevent the collection and use of data by Google (cookies and IP) by downloading and installing the available browser plug-in via the following link:
https://tools.google.com/dlpage/gaoptout?hl=en
For information on the terms of use and data protection of Google Analytics, please visit the following pages:
https://www.google.com/analytics/terms/us.html<br>
https://www.google.de/intl/en–GB/policies
Complaints to the Data Protection Authority
You have the right to complain to the Data Protection Authority (DPA) if you are concerned about the way we have processed your personal data. Visit the independent authority's website for more details at: www.dpa.gr.
Policy changes
We may revise this policy by posting an updated version on our website. We therefore recommend that you keep yourself informed of any amendments to this page on a regular basis. To the extent that such amendments may affect the consent granted by you, we will notify you by contacting you by email.
If you receive information from us by email, you can even more easily unsubscribe by clicking on the link included in the email and following the instructions.